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ISEB Business Analysis Essentials (Weekend)
ISEB certificates
The course prepares participants to sit the one-hour, open book, examination leading to the certificate in Business Analysis Essentials offered by the Information Systems Examinations Board (ISEB). This certificate is a core module for the ISEB Business Analysis Diploma and is a specialist module in the ISEB Systems Development Diploma.
Course Content
Day One
Rationale
The role of the Business Analyst
A lifecycle for business change
Purpose of analysing and modelling business systems
A comparison of the business analyst and systems analyst roles
Overview of business analysis approach
Strategic Analysis in Context
Identifying the business domain
Internal environment analysis
External environment analysis
SWOT analysis
Critical Success Factors and Key Performance Indicators
The Balanced Business Scorecard
Overview of areas of strategy including IS strategy
Day Two:
Project Discipline for Business Analysis Studies.
Terms of reference/project initiation
Business and project objectives
Deliverables from business analysis studies
Understanding the Situation and Issues
Stakeholder analysis
Overview of investigative techniques
Representation of the business situation
Business perspectives
Identifying different perspectives
Defining business perspectives
Identifying and resolving conflicts
Day Three:
Analysing and modelling business activities
The conceptual business activity model
The link between the business activity model and the business perspective
Identifying activities
Identifying dependencies
Building a business activity model
Business events/activity triggers
Business rules/constraints
Identifying potential solutions
Gap analysis - comparing the ideal and existing systems
Defining a new business model (the processes, people and organisation)
Identifying IS/IT requirements to support the new business model
Making the business case
Structure of a business case
Identifying options for business change
Identifying costs and benefits
Identifying impacts
Identifying risks
Principles of risk analysis and management
Presenting a business case
Accepting the business case
Testing the system for user acceptance
Managing the implementation of change
Realising the business benefits
ISEB Business Analysis Essentials Exam
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Nottingham
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Edinburgh Conference House
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Milton Keynes Fairbourne Drive
Norwich Stannard Place
Liverpool City Center
Dublin Alexandra House
Maidstone Kings Hill Ave
Cambridge Vision Park
Southampton Airport
Cardiff Gate Business Park
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