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Building Business Relationships

Duration: 1 Day

Who is it for?

This course is aimed at all levels were relationships are key to delivery..

What is it about?

This course provides an introduction to Business relationships, which are important in every business, even more so now than ever. Building relationships is about understanding why and who to build relationships with. You need to understand the network of relationships in which you operate these include co-workers, supplier, partners and competitors. Relationships need to be built with integrity and managed effectively. Delegates will have the opportunity to take part in practical exercises aimed at testing a number of different techniques and to help build their business skills.

Course Overview

  • What is Building Business Relationships?
  • Behaviours cycle
  • Meeting relationship exceptions
  • Stakeholder Management
  • Communication vehicles
  • Influencing relationships with integrity
  • NLP and Body language
  • Self assessment of personal style
  • Effective communication skills
  • Working with differing points of view

What will I get out of it?

  • Identify the critical factors which influence relationships
  • Describe your own interpersonal relationship style and its impact
  • Understand relationship behaviour and how to manage them
  • Use appropriate communication to build rapport with customers
  • Be able to build, monitor and maintain healthy relationships

Prerequisite

  • There is no prerequisite for this course. It functions as a stand-alone course.

Materials

  • You will receive a course binder containing copies of presentation slides, exercises, and suggested solutions. Most importantly you will complete the course with a Personalised Action Plan.

Our Training Locations

London

 

London Clerks Court

Nottingham

 

Nottingham

Manchester

 

Manchester Pall Mall

Glasgow

 

Glasgow Buchanan Street

Reading

 

Reading Atlantic House

Bristol

 

Bristol Temple Quay

Birmingham

 

Birmingham Temple Row

Leeds

 

Leeds Wellington Place

Edinburgh

 

Edinburgh Conference House

Belfast

 

Belfast Clarendon Dock

Newcastle

 

Newcastle Rotterdam House

Milton Keynes

 

Milton Keynes Fairbourne Drive

Norwich

 

Norwich Stannard Place

Liverpool

 

Liverpool City Center

Dublin

 

Dublin Alexandra House

Maidstone

 

Maidstone Kings Hill Ave

Cambridge

 

Cambridge Vision Park

Southampton

 

Southampton Airport

Cardiff

 

Cardiff Gate Business Park

London Nottingham
Edinburgh Glasgow
Manchester Birmingham
Leeds Bristol
Reading Belfast
Newcastle Milton Keynes
Norwich Liverpool
Dublin Maidstone
Cambridge Southampton
Cardiff View all locations
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